Miloy (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users (“you” or “user”) when you use the Miloy app (the “App”) and its associated services. This Privacy Policy outlines how we collect, use, and share information when you use our services.
By using the Miloy app, you consent to the practices described in this Privacy Policy. If you do not agree to these terms, please do not use our services.
1. Information We Collect
A. Personal Information
- Contact Information: Your name, email address, and phone number.
- Profile Information: Basic information like age, gender, and location to help personalize your experience.
- Employment Information: If you use Miloy’s corporate benefits services, we may collect your employer’s information for verification and eligibility purposes.
B. Usage Data
- Device Information: Your operating system.
- Usage Details: Features used, session duration, app interaction patterns, and app performance analytics.
C. Location Information
To improve your experience, Miloy may request permission to access your device’s location to show you nearby partner venues. Location data is only collected with your explicit consent and can be disabled in your device settings.
2. How We Use Your Information
- Provide, operate, and improve the App and its services.
- Personalize your experience based on your preferences and usage history.
- Facilitate loyalty rewards and corporate benefits based on your eligible venues and employers.
- Communicate with you, including for support, updates, and notifications about new features and offers.
- Analyze and understand usage patterns to enhance user satisfaction and troubleshoot issues.
3. Sharing Your Information
Miloy does not sell your personal data. We may share your information with third parties under the following conditions:
- With Partner Venues: For loyalty rewards, partner venues may access anonymized data to process your loyalty status.
- Corporate Partners: If you are part of a corporate benefits program, limited information may be shared with your employer for benefits verification.
- Service Providers: We work with service providers to process data on our behalf (e.g., analytics, app hosting) to provide a smooth experience.
- Legal Compliance: We may disclose your information if required by law or in good faith that such action is necessary to comply with legal obligations.
4. Data Security
Miloy employs industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or storage is entirely secure.
5. Your Rights and Choices
- Access and Update: Review and edit your personal information (excluding birthday) in the app settings.
- Delete Your Data: Request the deletion of your account and associated data by contacting us.
- Restrict Processing: Manage your data preferences, including limiting location sharing and notification settings.
6. Data Retention
We retain your information as long as your account is active or as needed to provide you with our services. Upon deletion, your data will be securely erased within a reasonable timeframe unless required for legal or compliance reasons.
7. Children’s Privacy
Miloy’s services are not directed to children under the age of 3, and we do not knowingly collect data from children. If we become aware of data from children under 3, we will take steps to delete such information.
8. Changes to This Privacy Policy
Miloy reserves the right to update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes via in-app notifications or emails.
9. Contact Us
